Other Covered Entities

Aptrinsic
Gainisight Inc

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/17/2016
Next Certification Due Date: 7/6/2022
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/10/2018
Next Certification Due Date: 7/6/2022
Data Collected: NON-HR

Purpose of Data Collection

Gainsight processes data for the purposes of Employee HR data that include Name, Address, Social Security Number, Bank Account Numbers. Gainsight processes Customer data that include Name, E-mail address. The purpose of collecting Customer Data is to ensure proper usage of the Gainsight Application which is a Customer Success Tool .The purpose of collecting Prospect data is to build a propspective marketing tool made up of prospective customers that may be interested in Gainsight as a solution.

Privacy Policy

HR and Non-HR Data

Description:

Gainsight Privacy Policy

Effective Date: 1/1/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Gainsight at:

Dave Swarthout
Head of Legal (DPO)
Gainsight
Legal Compliance
350 Bay Street, Suite 100
San Francisco, California 94133

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Gainsight to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Gainsight regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission