Other Covered Entities
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Gainsight processes data for the purposes of Employee HR data that include Name, Address, Government-issued identification numbers, Bank Account Numbers. Gainsight processes Customer data that include Name, E-mail address. The purpose of collecting Customer Data is to ensure proper usage of the Gainsight Application which is a Customer Success Tool .The purpose of collecting Prospect data is to build a prospective marketing tool made up of prospective customers that may be interested in Gainsight as a solution.
HR and Non-HR Data
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Gainsight at:
SVP, General Counsel (DPO)
San Francisco, California 94133
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Gainsight to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Gainsight regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission