Other Covered Entities
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Gainsight processes data for the purposes of Employee HR data that include Name, Address, Social Security Number, Bank Account Numbers. Gainsight processes Customer data that include Name, E-mail address. The purpose of collecting Customer Data is to ensure proper usage of the Gainsight Application which is a Customer Success Tool .The purpose of collecting Prospect data is to build a propspective marketing tool made up of prospective customers that may be interested in Gainsight as a solution.
HR and Non-HR Data
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Gainsight at:
Head of Legal (DPO)
San Francisco, California 94133
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Gainsight to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Gainsight regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission