Other Covered Entities

Aptrinsic
Gainisight Inc

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/17/2016
Next Certification Due Date: 6/24/2023
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/10/2018
Next Certification Due Date: 6/24/2023
Data Collected: HR, NON-HR

Purpose of Data Collection

Gainsight processes data for the purposes of Employee HR data that include Name, Address, Government-issued identification numbers, Bank Account Numbers. Gainsight processes Customer data that include Name, E-mail address. The purpose of collecting Customer Data is to ensure proper usage of the Gainsight Application which is a Customer Success Tool .The purpose of collecting Prospect data is to build a prospective marketing tool made up of prospective customers that may be interested in Gainsight as a solution.

Privacy Policy

HR and Non-HR Data

Description:

Gainsight Privacy Policy

Effective Date: 1/1/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Gainsight at:

Dave Swarthout
SVP, General Counsel (DPO)
Gainsight
Privacy Team
350 Bay Street, Suite 100
San Francisco, California 94133

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Gainsight to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Gainsight regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission