Coursera

Active Participant

Industries

  • Education
  • Education Technology

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/6/2020
Next Certification Due Date: 12/22/2023
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/31/2016
Next Certification Due Date: 12/22/2023
Data Collected: HR, NON-HR

Purpose of Data Collection

We process personal information from customers and employees who are residents of the EU/EEA and Switzerland to provide products and services to our customers, to facilitate our business operations , and in connection with meeting our legal and regulatory compliance obligations.

Privacy Policy

HR Data

Coursera Staff Privacy Notice (Germany)
Description:

Internal privacy policy for staff members in Coursera Germany GmbH

Effective Date: 10/1/2021

Non-HR Data

Document: Privacy Policies
Description:

Coursera's Privacy Policy, Privacy Shield Policy

Effective Date: 7/11/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Coursera Inc. at:

Christoffer Valenta
Senior Privacy & Commercial Counsel
Coursera Inc.
381 E Evelyn Ave
Mountain View, California 94041
privacyshield@coursera.org
Phone: (650) 963-9884

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Coursera Inc. to your question or complaint, please contact the independent recourse mechanism listed below


HR RECOURSE MECHANISM

EU Data Protection Authorities (DPAs)

NON-HR RECOURSE MECHANISM

ICDR/AAA Privacy Shield Program


Appropriate statutory body with jurisdiction to investigate any claims against Coursera Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission