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EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/31/2016
Next Certification Due Date: 11/7/2018
Data Collected: NON-HR

Purpose of Data Collection

We process personal information from customers who are residents of the EU/EEA to provide products and services to our customers, to facilitate our business operations, and in connection with meeting our legal and regulatory compliance obligations.

Privacy Policy

Non-HR Data


Coursera's Privacy Policy, Privacy Shield Policy, and Safe Harbor Policy.

Effective Date: 9/29/2016

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Coursera Inc. at:

Hai Ching Yang
Corporate Counsel
Coursera Inc.
Legal Department
381 E Evelyn Ave
Mountain View, California 94041
Fax: 650-963-9884

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Coursera Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Coursera Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission