Other Covered Entities
Industries
- Information and Communications Technology
- Software
Participation
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
NGP VAN is the leading technology provider to progressive campaigns and organizations, offering clients an integrated platform of the best organizing and volunteer management products. NGP VAN enables campaigns and organizations to manage fundraising, communication, required governmental campaign finance compliance, and voter contact/volunteer management with integrated tools. Clients can use their data to carefully target and appeal to supporters, send broadcast emails, track calls, manage event ticketing, and manage postal mail directly from their databases. Our Turf Cutter allows organizers to draw their own canvassing turfs quickly and intuitively. Our Social Organizing module allows supporters match their Facebook friends to the voter file and take targeted actions on behalf of our clients. We also offer a mobile canvassing app, MiniVAN, eliminating the need for paper walk packets and tedious data entry and giving the campaign real- time results from the field. NGP VAN also offers clients easy-to-use, scalable websites with inline help documentation and videos, and helps clients drive action with our single-click action tools, allowing one-click options for petitions and prefilled forms for landing pages, and social sharing on thank you pages. NGP VAN, Inc., respects the privacy of all users of our Web site, Web-based software products and related online services. NGP VAN is committed to honoring and protecting the privacy of our clients' data, as well as the personal information of persons stored in their NGP VAN database. The use of individuals' personal information by our client organizations is governed by that organization's privacy policy. Clients using the VAN database: Any data entered in the software as well as any data specific to a client's e-mail list, volunteer sign-ups or other data are that client?s property and will not be used by NGP VAN for any purpose other than in connection with the performance of the services purchased. NGP VAN provides a CRM with the ability to store data related to volunteer and organizing related activities. NGP VAN does not control the data that is entered, deleted, copied or exported from the CRM. At the request of the client, NGP VAN may import files, provided to NGP VAN via the Client, and update to existing data within the CRM. NGP VAN makes every effort to follow industry standard security measures to prevent the loss, misuse or alteration of the information under our control. We do not sell, trade, exchange, or reveal to anyone the specific or individual-level information in any data provided us for conversion and/or import into our software, collect through our online tools, or store on our servers. We may, from time to time, analyze client data and usage statistics at an aggregate level, to help us improve our performance and service offerings, to describe our service to prospective business partners and other third parties, for use in NGP VAN's advertising and marketing media, or for other uses. In this process, third parties never have access to the specific information in your database.
Privacy Policy
Non-HR Data
European Union Privacy Shield Compliant Switzerland Safe Harbor Compliant NGP VAN complies with the EU-U.S. Privacy Shield Framework as set forth by the Department of Commerce regarding the collection, use, and retention of personal information transferred from the EU to the US. Accordingly, NGP VAN is in the process of completing its certification to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program including the Principles, please visit www.privacyshield.gov. NGP VAN also maintains an affirmative commitment to the U.S.-Swiss Safe Harbor Framework and its principles, which will not be affected by our participation in the Privacy Shield. Further information on our compliance with the U.S.-Swiss Safe Harbor Framework is available on request. NGP VAN is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). NGP VAN’s accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, NGP VAN remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless NGP VAN is found to not be responsible for the event giving rise to the breach. We encourage interested persons to raise any concerns using the contact information provided below and we will investigate and attempt to resolve any complaints and disputes. For any complaints that cannot be resolved with NGP VAN directly, NGP VAN has chosen JAMS (https://www.jamsadr.com/eu-us-privacy-shield) as an independent recourse mechanism to facilitate alternative dispute resolution (ADR) services including binding arbitration; provided, however, certain complaints are required to be referred to EU data protection authorities (DPAs).
Verification Method
Self-Assessment
Dispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact NGP VAN at:
SVP, HR & Operations
Washington, District of Columbia 20005
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from NGP VAN to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against NGP VAN regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission