Other Covered Entities

Delphi Asset Management Corporation
MICROS Fidelio Worldwide LLC
Oracle America, Inc.
Oracle Financial Services Software America, Inc.
Oracle Financial Services Software, Inc.
Oracle International Corporation
Oracle Taiwan LLC

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/31/2016
Next Certification Due Date: 8/31/2017
Data Collected: NON-HR

Purpose of Data Collection

Oracle provides a broad range of hosted, remote and on-site computer-based services to our customers, including cloud services, consulting services and advanced customer support services, technical support services and training services. The Privacy Shield obligations will apply when a customer and Oracle have agreed by contract that transfers of customer personal information, including customer HR data provided to Oracle as part of the provision of those services, from the EEA or Switzerland will be treated pursuant to the Privacy Shield for the relevant services. When conducting those activities as a data processor on behalf of EEA or Swiss customers, Oracle holds and/or processes personal information provided by the EEA or Swiss customer at the direction of the customer, which acts as a data controller. For clarity, Oracle's certification applies equally to the operations of companies Oracle has acquired over time, such as Peoplesoft, Siebel, Taleo, RightNow, Responsys, Eloqua, BlueKai, Datalogix, and Maxymiser.

Privacy Policy

Non-HR Data

Description:

The Marketing Cloud & Oracle Data Cloud Privacy Policy describes how Oracle Marketing Cloud and Oracle Data Cloud services facilitate the collection and use of information by our customers in connection with interest-based advertising.

Effective Date: 6/21/2017
Description:

The Services Privacy Policy covers the privacy practices that Oracle and its subsidiaries and affiliates employ when providing support, consulting, Cloud or other services to its customers.

Effective Date: 6/21/2017

Verification Method

TRUSTe

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Oracle America, Inc. at:

Nicole Tachibana
Oracle America, Inc.
500 Oracle Parkway
Redwood Shores, California 94065

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Oracle America, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Oracle America, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission