Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
JW Player primarily serves three groups: those who surf the web (Users), those who provide video and other types of content (Publishers) and those who advertise their products and services (Advertisers). Publishers place our products on their websites so Users may view videos. In some cases, Advertisers place advertising messages via our products and services via third-party ad servers. We help the Publishers understand how videos are being viewed on their websites. We also help Advertisers understand which of their ads were viewed so they can better understand which ads are more effective. We collect personal data such as logfiles from visitors to our website in order to maintain the site. We also collect email addresses and other personal data from visitors who choose to provide such information. Normally, this information is provided to ask a question or to receive promotional information about our products and services. Our technology also collects personal data such as IP address and other pseudonymous data in order to help our technology function and to help the website publishers and advertisers better understand how many videos were viewed.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact LongTail Ad Solutions, Inc., dba JW Player at:
New York, New York 10016
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from LongTail Ad Solutions, Inc., dba JW Player to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against LongTail Ad Solutions, Inc., dba JW Player regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission