• Information and Communications Technology
  • Cybersecurity


Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 9/4/2018
Next Certification Due Date: 10/14/2021
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/4/2016
Next Certification Due Date: 10/14/2021
Data Collected: HR, NON-HR

Purpose of Data Collection

Lookout, Inc. collects, stores and processes personal data from users in the EU and EEA to provide those users with basic mobile endpoint security services as well as identity protection services as part of the Lookout Premium Product Offering. In order to be able to provide these services Lookout Inc., transfers consumer personal data from the EU to Lookout subsidiaries in the United States. To the extent that Lookout collects Human Resources personal data to provide employment services or benefits, such information is also transferred from the EU and/or Switzerland to Lookout subsidiaries. Lookout Inc., maintains Privacy Policies to ensure compliance with local and international regulatory requirements.

Privacy Policy

HR Data

Lookout Inc, HR Privacy Policy

This HR Privacy Policy provides information to Workers regarding how Lookout handles personal data. Lookout Inc. (“Lookout,” “we,” “us,” or “our”) is responsible for the processing of Personal Data in relation to various human resources functions. Lookout complies with the principles of the EU-U.S. Privacy Shield and US-Swiss Privacy Shield (US-Swiss pending) programs, fedRAMP and the GDPR regarding Personal Data that we receive from our European Lookout affiliate. The Lookout Privacy Shield certification is posted to the U.S. Department of Commerce website at The Lookout fedRAMP status is posted on the FedRAMP marketplace website and can be found here: For additional information regarding Lookout certifications contact

Effective Date: 3/31/2019

Non-HR Data


This document is our Personal Application Privacy Notice (the “Notice”), which describes what information we collect from you when you use the Lookout Personal Application (the “Personal App”) and how we use that information. It is important that you read the Notice along with the Lookout Terms of Service (available at because both apply to your use of the Personal App. Any information that is collected from you by Lookout other than through the use of the Personal App will be subject to a different privacy notice. This Notice may be revised to keep pace with changes in our products and services and laws applicable to Lookout and you. If we make material changes to this Notice, then we will notify you. If you do not wish your information to be subject to the revised Notice, you will need to close your account. This Notice can be accessed from the Lookout mobile application login screen, from the settings in the Lookout Personal App, and from our company’s website.

Effective Date: 10/13/2020

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Lookout Inc. at:

Kimberly Snow
Sr. Director of Compliance
Lookout Inc.
275 Battery St., Ste 200
San Francisco, California 94111

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Lookout Inc. to your question or complaint, please contact the independent recourse mechanism listed below

Appropriate statutory body with jurisdiction to investigate any claims against Lookout Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission