Industries

  • Information and Communications Technology
  • Cybersecurity

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 9/4/2018
Next Certification Due Date: 10/14/2019
Data Collected: HR, NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/4/2016
Next Certification Due Date: 10/14/2019
Data Collected: HR, NON-HR

Purpose of Data Collection

Lookout, Inc. collects, stores and processes personal data from users in the EU and EEA to provide those users with basic mobile endpoint security services as well as identity protection services as part of the Lookout Premium Product Offering. In order to be able to provide these services Lookout Inc., transfers consumer personal data from the EU to Lookout subsidiaries in the United States. To the extent that Lookout collects Human Resources personal data to provide employment services or benefits, such information is also transferred from the EU and/or Switzerland to Lookout subsidiaries. Lookout Inc., maintains Privacy Policies to ensure compliance with local and international regulatory requirements.

Privacy Policy

HR Data

Lookout HR Privacy Policy
Description:

This HR Privacy Policy provides information to Workers regarding how Lookout handles personal data. Lookout Inc. (“Lookout,” “we,” “us,” or “our”) is responsible for the processing of Personal Data in relation to various human resources functions. Lookout complies with the principles of the EU-U.S. Privacy Shield and US-Swiss Privacy Shield (US-Swiss pending) programs, fedRAMP and the GDPR regarding Personal Data that we receive from our European Lookout affiliate. The Lookout Privacy Shield certification is posted to the U.S. Department of Commerce website at https://www.privacyshield.gov/list . The Lookout fedRAMP status is posted on the FedRAMP marketplace website and can be found here: https://marketplace.fedramp.gov For additional information regarding Lookout certifications contact privacy@lookout.com

Effective Date: 5/25/2018
Lookout, Inc. HR Privacy Policy
Description:

This policy governs Lookout Inc.'s processing of worker personal data in relation to various human resources functions and provides information to workers regarding Lookout’s handling of their personal data pursuant to the Privacy Shield.

Effective Date: 9/1/2016

HR and Non-HR Data

Description:

Mobile Endpoint Security Privacy Statement Lookout firmly believes that your privacy is as important as your security, so we want to be completely transparent about the data we collect to help safeguard your device and the security of your employer. Lookout, Inc. (“Lookout,” “we,” or “us” or “our”) provides you with this Enterprise Privacy Statement to describe our information practices with respect to our Mobile Endpoint Security Products (the “Endpoint Security Product”). This Enterprise Privacy Statement governs the data collected from or about you through your installation and activation of our Endpoint Security Product on your mobile device. By downloading and activating the Endpoint Security Product, you authorize the data collection, use, disclosure, and storage practices described in this Enterprise Privacy Statement. You may have been directed to download and install the Endpoint Security Product as a result of your employment by an organization that either (1) requires all or some of its workforce to install the Endpoint Security Product or (2) requires all or some of its workforce to install a mobile device management suite that includes the Endpoint Security Product. Please be advised that this Enterprise Privacy Statement governs only our information practices with respect to our Endpoint Security Product. To the extent you have questions or requests regarding the data collection, use, disclosure, and security practices of your employer (“Employer”) or a mobile device management provider (“MDM Provider”), or about data that we collect on behalf of your Employer, you should direct those questions or requests to those parties. Lookout reserves the right to change this Enterprise Privacy Statement at any time to reflect changes in the law, our data collection and use practices, the features of the Endpoint Security Product, or advances in technology. Please check this page periodically for changes. Your continued use of the Endpoint Security Product following the posting of changes to this Enterprise Privacy Statement will mean you accept those changes. We have endeavored to structure this Enterprise Privacy Statement to answer your questions about our Endpoint Security Product.

Effective Date: 5/25/2018

Non-HR Data

Description:

This Privacy Statement describes our information practices with respect to our Enterprise Security Products (the “Enterprise Security Product”), and governs the data collected from or about our users through your installation and activation of our Enterprise Security Product on a user's mobile device.

Effective Date: 9/21/2016
Description:

This document is our Privacy Policy, which describes what information we collect from you and how we use it. It is important that you read the Privacy Policy along with the Lookout Terms of Service (available at www.lookout.com/legal/terms) because both apply to your use of the Lookout Personal App. Our Privacy Policy applies to our websites and mobile websites including at www.lookout.com , our Lookout Personal App, and all other Lookout services provided as part of the Lookout Personal App (as that term is defined in our Terms of Service). The Lookout Enterprise Mobile Endpoint Security product privacy policy is described in the Lookout Enterprise Privacy Statement. This Privacy Policy describes the collection and use of Personal Data (PD). Personal Data (PD) collected from you includes data elements such as your name, email address, phone number, and/or your mobile device’s unique identifier, among other things. The term Personal Data also encompasses personally identifiable information and personal data as defined in the GDPR General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”). Lookout reserves the right to change this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this document or web pages provided on Lookout.com periodically for changes. By continuing to use our services, you accept those changes and agree to be bound by the updated policy. Please contact us at privacy@lookout.com if you have any questions about this Privacy Policy. This policy can be accessed from the Lookout mobile application login screen, from the settings in the Lookout Personal App, and from our company’s website.

Effective Date: 5/25/2018
Description:

Effective Date: May 25, 2018 This document is our Privacy Policy, which describes what information we collect from you and how we use it. It is important that you read the Privacy Policy along with the Lookout Terms of Service (available at www.lookout.com/legal/terms) because both apply to your use of the Lookout Personal App. Our Privacy Policy applies to our websites and mobile websites including at www.lookout.com , our Lookout Personal App, and all other Lookout services provided as part of the Lookout Personal App (as that term is defined in our Terms of Service). The Lookout Enterprise Mobile Endpoint Security product privacy policy is described in the Lookout Enterprise Privacy Statement. This Privacy Policy describes the collection and use of Personal Data (PD). Personal Data (PD) collected from you includes data elements such as your name, email address, phone number, and/or your mobile device’s unique identifier, among other things. The term Personal Data also encompasses personally identifiable information and personal data as defined in the GDPR General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”). Lookout reserves the right to change this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this document or web pages provided on Lookout.com periodically for changes. By continuing to use our services, you accept those changes and agree to be bound by the updated policy. Please contact us at privacy@lookout.com if you have any questions about this Privacy Policy. This policy can be accessed from the Lookout mobile application login screen, from the settings in the Lookout Personal App, and from our company’s website.

Effective Date: 5/25/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Lookout Inc. at:

Kimberly Snow
Sr. Director of Compliance
Lookout Inc.
Boston
1 Front Street, Suite 3100
San Francisco, California 94111

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Lookout Inc. to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against Lookout Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission