Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/11/2016
Next Certification Due Date: 8/19/2023
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/1/2018
Next Certification Due Date: 8/19/2023
Data Collected: NON-HR

Purpose of Data Collection

TimeTrade Systems Inc. d/b/a Engageware is an internet based (SaaS) customer engagement and resource scheduling solution which gives Users an opportunity to schedule meetings with a Subscribers representative(s). Subscribers and Users access the application using a web browser on their desktop or mobile device. Once an appointment time is chosen, a calendar invite is sent to both the Subscribers representative(s) and the User. A TimeTrade Subscriber will typically require a Users First & Last Name, Email address and Phone number in order to facilitate an appointment.

Privacy Policy

Non-HR Data

Description:

TimeTrade System Inc. d/b/a Engageware https://www.timetrade.com/privacy-statement/ [redirects to] https://engageware.com/privacy-statement/

Effective Date: 9/29/2021

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact TimeTrade Systems Inc at:

Bruce Brown
CISO
TimeTrade Systems Inc
100 Ames Pond Drive
Tewksbury, Massachusetts 01876

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from TimeTrade Systems Inc to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against TimeTrade Systems Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission