• Information and Communications Technology
  • Information Services
  • Information and Communications Technology
  • Software


Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/22/2017
Next Certification Due Date: 4/1/2021
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/12/2016
Next Certification Due Date: 4/1/2021
Data Collected: NON-HR

Purpose of Data Collection

We are an multi-channel marketing automation company that provides services to our clients that send electronic messages. We offer a number of solutions to manage customers life cycles, including acquisition, engagement, shopping cart recovery, post-purchase, re-engagement, product recommendation and social and mobile strategies. The dotmailer application provides a platform for our customers to support email creation, technology support for hosting the email subscription process, data hosting, email delivery, tracking results of email campaigns, analysis of data, and transferring collected data back to the client.

Privacy Policy

Non-HR Data


Our current public privacy statement, updated to include reference to CCPA rights.

Effective Date: 12/23/2019

Vendor use disclosures and privacy statements.

Effective Date: 1/16/2019

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact dotdigital, Inc. at:

Joseph Stoker
Data Protection Officer
dotdigital, Inc.
333 7th Avenue, 18th Floor
New York, New York 10001

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from dotdigital, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against dotdigital, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission