Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 7/18/2017
Next Certification Due Date: 11/1/2019
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/17/2016
Next Certification Due Date: 11/1/2019
Data Collected: NON-HR

Purpose of Data Collection

We collect chat transcripts between our customers (businesses) and their customers, for the purposes of showing reports to those businesses who own the data. It is handled by our hosting providers, and not shared with third parties.

Privacy Policy

Non-HR Data

Description:

Olark's Privacy Policy for informing data subjects of the collection and use of their private information, and opportunities to modify such information.

Effective Date: 5/23/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Habla, Inc at:

Matt Pizzimenti
COO
Habla, Inc
427 N Tatnall Street #63602
Wilmington, Delaware 19801

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Habla, Inc to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Habla, Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission