• Information and Communications Technology
• Cloud Computing
• IaaS Providers

Purpose of Data Collection

What Information is Gathered When you register for a Vivio account, Vivio obtains contact information, such as your name, postal address, email address, and phone number, as well as payment information, such as your credit card number. When you use the Vivio website, our systems record information about your session, such as the dates and times of use, and the specific IP address assigned to you during your visit. Vivio also tracks requests you make for information on Vivio products and services, and responses you provide to Vivio surveys. When you use Vivio services, the hardware and software used to provide you that service keep logs of various transmissions and transactions that come through them. This includes, but isn't limited to, DNS requests, number of connections, amount of traffic, incoming and outgoing ports, ip addresses making the connections, and other information stored in logs by the equipment servicing those requests. Finally, Vivio also keeps records of your payment history and any communications you have with the Vivio Support Team. How this Information is Used Vivio uses the information it gathers during your visit to our website in order to provide you with the best online experience possible. Contact information is used to contact you concerning your services. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with Vivio's Terms of Service. Information in your communications with the Vivio support team is used to address the issues raised by your communications. Personal Information and Third Parties In order to provide you with services, Vivio may share your information with certain agent third-parties. Where possible, this information will be limited to only the information necessary to complete the agent-third-parties purpose, such as processing a payment, or fulfilling a service order. These agent third-parties include the following: - Credit Card Processing Services, - Anti-Fraud Checking Services, - Domain Name Registrars, - SSL Service Providers, - Content Delivery Network Providers, or - Security Service Vendors. In order to facilitate good communication between Vivio and its clients, Vivio may request to place your email address on a newsletter mailing list so that you can receive notifications about service changes that may affect you. Vivio’s newsletter mailing list is provided as a courtesy to you, is completely optional, and you are welcome to opt-out by unsubscribing at any time for any reason. Vivio will not sell, rent, share, or disclose personally identifiable information regarding its clients to non-agent third-parties except: - when we receive legal process such as a court order, - when reasonably necessary to protect the company's rights or property, or - in emergencies where we can reasonably believe someone's safety is at risk.

Verification Method

Self-Assessment

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Vivio Technologies at: