Other Covered Entities
- Information and Communications Technology
- Information Technology Services
Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Personal data is collected online and offline in connection with business activities of Zendesk, Inc. and its affiliates (collectively, "Zendesk"), including information related to prospective, current, and former customers, employees, candidates, vendors, partners, and suppliers. Zendesk collects this data for the following purposes: (1) provide, operate, maintain, improve, and promote our websites and Services; (2) process and complete business transactions, including purchase confirmation and invoices, providing customer support, and improving our Services; (3) sales and marketing communications; (4) internal processes to support legitimate business interests; (5) recruitment, administration of benefits and maintenance of the employment relationship; (6) crime and fraud detection and prevention and security purposes; and (7) compliance with applicable laws and regulations.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Zendesk, Inc. at:
Associate General Counsel, Sr. Director Privacy
San Francisco, California 94103
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Zendesk, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Zendesk, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission