Other Covered Entities

Interviewing Service of America, LLC dba SoapBoxSample and Q-Insights
Kelton Research, LLC
LRWMotiveQuest, LLC
LRWTonic, Inc.
Sentient Services, LP dba icanmakeitbetter

Industries

  • Business and Professional Services
  • Marketing Services
  • Market Research Services

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 7/7/2017
Next Certification Due Date: 11/6/2020
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 12/6/2016
Next Certification Due Date: 11/6/2020
Data Collected: NON-HR

Purpose of Data Collection

Most market research is conducted on an anonymized or pseudonymized basis. Nevertheless, we may occasionally collect personal data (name, email address, video and audio) from study participants as part of conducting a research study. Also, occasionally a client may provide us with personal data of others (a list of customer or prospect names and email addresses) so we may solicit their participation in the research study we are conducting for that client. Information collected as part of the study itself (i.e., responses and opinions supplied by the respondent) may occasionally rise to the level of personal data as well.

Privacy Policy

Non-HR Data

Description:

Covers collection and handling of data in the non-research panel businesses of ISA, including Q-Insights and non-panel SoapBoxSample businesses.

Effective Date: 4/9/2019
Description:

Covers collection and handling of data in the research panel businesses of ISA, including the MySoapBox and DocThought businesses.

Effective Date: 4/9/2019
Description:

Covers collection and handling of data in the LRW, Tonic, MotiveQuest, and Kelton businesses.

Effective Date: 4/9/2019
Description:

Covers collection and handling of data in the icanmakeitbetter research community platform business.

Effective Date: 4/9/2019

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Lieberman Research Worldwide, LLC at:

Scott Beizaie
SVP, General Counsel
Lieberman Research Worldwide, LLC
Los Angeles, California
1900 Avenue of the Stars, 16th Floor
Los Angeles, California 90067

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Lieberman Research Worldwide, LLC to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Lieberman Research Worldwide, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission