Other Covered Entities

Aigent, Inc.
Ubiquity Global Services US, Inc.


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/26/2017
Next Certification Due Date: 11/19/2019
Data Collected: HR, NON-HR

Purpose of Data Collection

* Personal information, including name, address, telephone number, email address, date of birth, gender, national identification number, social insurance number or other tax identification number, bank account information; and * Employment related information, including job title, office location, work contact information, email address, department, supervisor, job responsibilities, accounting information, compensation information (including, but not necessarily limited to, base salary information, commissions, bonuses and severance, if or as may be applicable), pension information, benefit eligibility and elections, employment history, job application, interview evaluation, key dates (hire, rehire, service, termination, next review, incentive data (ratings and payment amounts), and performance information. Ubiquity also may receive certain information regarding an employee’s spouse, family members, or other dependents for emergency contact purposes. In addition, Ubiquity may receive EU Employee Data in the United States that is “sensitive” within the meaning of the Privacy Shield in a few instances. In particular, where permitted by applicable law, Ubiquity may receive information regarding criminal records and health or medical data for purposes of insurance claims resolution, payment of claims and for insurance underwriting purposes. Uses of EU Employee Data Ubiquity will use and otherwise process EU Employee Data in the United States for the following purposes: * Annual compensation risk assessment; * Maintenance of employee directory and global email system; * Performance Management; * Coordination of annual succession planning and talent management review; * Internal Audits; * Record-keeping and internal reporting; * Maintenance of corporate insurance programs; * Compensation, including administration and analysis; * Payroll Processing; * Pension Plan Administration; * Succession Planning; * Benefits and personnel administration; and * Monitoring and enforcing compliance with company policies and procedures. The only third parties who have access to such personal information are Ubiquity's US based data centers.Use and Processing of Non-Employee Individual Data Ubiquity uses and otherwise processes EU non-employee individual Personal Data based upon the consent of data subjects, to perform contractual obligations with those individuals, to comply with European legal requirements, and for its legitimate business interests. Among other things, information may be used for the following specific purposes: * Providing call center and other outsourced services to its customers; * Backing up data; * Internal audits; * Record-keeping and internal reporting; * Employment application processing; * Identification of website visitors; * Conducting analytics; * Monitoring and enforcing compliance with company policies and procedures; * To provide information concerning products or services that may be of interest to our business client or prospective business clients.

Privacy Policy

HR and Non-HR Data


Privacy policy for HR and Non-HR data.

Effective Date: 11/4/2018

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Ubiquity Global Services, Inc at:

Amy Pugh
VP, Legal
Ubiquity Global Services, Inc
155 East 44th Street, Suite 701
New York, New York 10017

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Ubiquity Global Services, Inc to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Ubiquity Global Services, Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission