Other Covered Entities

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Qvidian
Upland Software, Inc.

Industries

  • Information and Communications Technology
  • Software
  • Application Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/19/2018
Next Certification Due Date: 11/19/2019
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/19/2018
Next Certification Due Date: 11/19/2019
Data Collected: NON-HR

Purpose of Data Collection

Upland Software is a provider of Enterprise Work Management products that are delivered through a software-as-a-service model. These products include solutions for project & IT management, workflow automation, and digital engagement. In providing these products to customers, Upland processes data our customers submit to our software or ask us to process on their behalf. Upland customers are responsible for deciding the data they submit to our respective applications, it can include information about their customers, internal projects, sales leads, prospects, employees, contact information, or billing information. All data submitted to our applications is used strictly for the purposes of providing contracted services with our customers.

Privacy Policy

Non-HR Data

Description:

Upland Software Privacy Policy

Effective Date: 6/20/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Upland Software, Inc. at:

Rochelle Delley
VP, Security and Compliance
Upland Software, Inc.
Austin Headquarters
401 Congress Avenue, Suite 1850
Austin, Texas 78701

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Upland Software, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Upland Software, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission